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Frequently Asked Questions
How long does delivery take?
Standard delivery takes
2–5 working days
within Singapore. Peak periods may take longer.
What is your return policy?
Returns are accepted within
7 days
for unused items with original packaging.
Is payment secure?
Yes. We use
Stripe Checkout
, which securely handles card payments on Stripe’s hosted page.
Do I need an account to buy?
You can browse without an account, but checkout requires login so you can view order history and receive confirmations.
How do I contact support?
Use our
Contact
page. We typically reply within 24 hours.